General Data Protection Regulation

Our contact details

Name: HighAbility – Voices of Inclusion
Address: 48 Culduthel Mains Circle, Inverness, IV2 6RH

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Disability Status
  • Location Data
  • On-Line identifier (cookies etc)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reason:
To facilitate HighAbility in its pursuit of our charitable purposes in line with our SCIO constitution – SC050124.

We use the information that you have given us in order to:

  • contact you about HighAbility‘s projects and surveys in line with our charitable purposes;
  • check we are a Disabled Peoples Organisation with at least 50% of our members self-identifying as disabled;
  • make sure that we are a pan Highland organisation with members in all 9 of the regions within the administrative boundaries of the Highland Council;
  • analyse how well we and our digital media are doing and how we can make improvements.

We may share this information with third parties:

  • to facilitate HighAbility‘s activities;
  • to perform operations related to HighAbility‘s charitable purposes;
  • to assist us in analysing how HighAbility is being used and functioning.
    Under the GDPR, the lawful base we rely on for processing this information is your consent.
    You are able to remove your consent at any time by contacting:
    (Sorry, we are not able to receive paper post at this time of COVID-19 crisis)

How we store your personal information

Your personal information is securely stored in our digital vault.
We keep all your consented personal information for 6 years. We will then contact you to confirm if you wish to remain as a member as per our constitution. If you do not contact us to confirm your wish to remain a member within 28 days, we will permanently delete all the information we hold about you by electronic means.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information;
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete;
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances;
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances;
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

You can contact us if you wish to make a request at:

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number 0303 123 1113
ICO website: